The "Overhead" Tax. Every time you buy a coffee or a shirt in Spokane, a portion of that price is going to pay the commercial lease rates set by NAI Black.
The "Chain Store" Effect. Their leasing strategy favors "Credit Tenants" (Starbucks, Chipotle) because they are safer bets for investors, homogenizing the city's retail landscape.
Suburban Flight. NAI Black historically pushed hard for North Side development, encouraging the sprawl that forces you to drive 20 minutes to get to a "Power Center."
Asphalt Islands. Their preferred development model is the single-story box surrounded by a sea of parking. It is the most land-inefficient model possible.
The Verdict: The "Vacancy" Strategy. Keeping a building empty to wait for a high-paying national tenant creates "dead zones" in the city that hurt neighboring businesses, but protects the asset valuation.
Professional Distance. They deal in "square footage" and "triple nets," not "vibes" or "culture." The city is a spreadsheet to be optimized.